I have always gone to the authorized dealer for servicing and repair. I wanted a peace of mind. The fact that one of my friends had a bad experience with cheaper workshop also created my bias.
Yesterday, my car's air-con was spoilt. I drive it back to Buneo Motors. I was told it was most probably a coil problem. I was quoted $2300 after discount. Although the price is ridiculous, I am still willing to go along with it, as it has become my habit and I thought since I am renewing my car, I might as well get the original part.
Deep inside, I am wondering why it cost so much, since a system 2-3 air con cost the same.
What broke my back is I was told that since I did a walk-in, my car will be ready earliest on Wednesday, and there is a possibility that I might get it on Thursday.
I chat with the taxi driver and he gave me his workshop contact. I asked for a quotation and it was $600. That's almost 4 times difference. I can change the coil every 2 years and I still save.
I got a rude shock. I have been a corkster all this time. From year 3 onwards till now. I asked about servicing package and again what I was quoted was 3-4 times cheaper. I had always thought the premium I pay us 30-50% more. Not 3-4 times more.
Good luck to the new management of buneo motors. I understand some people like to bring their car for servicing in style, with lounge etc. But to close down sin Ming and let customers wait 2 days or more for their car is going to be a bad mistake in Singapore.
I am going to try their servicing service. The air con is working fine.
I have been paying for things I don't need, such as a nice lounge, receptionist etc. I am cheapo, I actually like the no-drill direct talk with the mechanics.
Good bye buneo motors. I am not coming back.